A recent Labour Appeal Court ruling in NUMSA obo Motloung & Others v Polyoak Packaging (17 December 2024) has clarified a critical issue for employers and employees alike—when can a CCMA commissioner’s decision be overturned by the Labour Court?

For years, CCMA arbitration awards have only been reviewable in limited circumstances, often leaving employers and employees frustrated by unfair or flawed decisions. This ruling expands the legal standard for review, making it clearer when arbitration errors justify Labour Court intervention.

The case: what happened in Polyoak Packaging?

The case arose when NUMSA (on behalf of its members) challenged a CCMA commissioner’s ruling that dismissed their unfair dismissal claims against Polyoak Packaging (Pty) Ltd. NUMSA argued that:

  • The commissioner had made material errors in fact and law, misapplying key labour principles.
  • These errors resulted in an unfair arbitration outcome, affecting their members’ rights.
  • The Labour Court should intervene to correct the injustice, setting aside the commissioner’s ruling.

In the past, the threshold for reviewing CCMA decisions has been high, requiring proof of gross irregularities or misconduct by the commissioner. The Labour Appeal Court in Polyoak Packaging has now refined this standard—making it easier to challenge CCMA decisions when arbitration errors significantly impact the outcome.

Key takeaways from the ruling

  1. When can a CCMA ruling be challenged?

The Labour Appeal Court ruled that not all CCMA errors justify review, but decisions can be set aside if:

  • The commissioner failed to apply their mind to key evidence.
  • The ruling was based on a fundamental misinterpretation of the law.
  • The commissioner’s errors had a material impact on the outcome of the case.

In other words, an incorrect decision alone is not enough—it must be shown that the error resulted in a miscarriage of justice.

  1. What this means for employers and unions
  • Employers now have a stronger basis to challenge unfair CCMA rulings, particularly where misapplication of the law has led to an unjust outcome.
  • Employees and unions also benefit, as this ruling ensures arbitration decisions must meet higher legal standards.
  • CCMA commissioners face greater accountability, knowing that serious errors may now be more easily overturned by the Labour Court.
  1. CCMA accountability: raising the bar for arbitrators

The ruling places a greater responsibility on CCMA commissioners to:

  • Thoroughly consider all evidence before making a decision.
  • Apply labour law correctly and in line with existing case law.
  • Provide well-reasoned awards that can withstand judicial scrutiny.

By reinforcing higher arbitration standards, this decision helps prevent unjust dismissals, wrongful rulings, and costly legal battles.

What employers should do next

This ruling has important implications for employers navigating CCMA disputes. To protect their interests, employers should:

  • Scrutinise arbitration awards carefully: If a CCMA ruling contains major errors, it may now be easier to challenge in the Labour Court.
  • Ensure strong legal representation at the CCMA: Well-prepared cases reduce the risk of arbitration errors and increase the chances of a favourable decision.
  • Document key evidence thoroughly: Many arbitration errors stem from misinterpretation of facts—having clear documentation strengthens review applications.
  • Act quickly when seeking a review: Review applications must be filed within 6 weeks of receiving the CCMA ruling.

Final thoughts: a turning point for labour disputes?

The Polyoak Packaging ruling marks a significant shift in South African labour law, providing greater legal clarity on when CCMA rulings can be overturned.

While arbitration remains the preferred mechanism for resolving workplace disputes, this ruling ensures that flawed or unjust decisions do not go unchallenged. Employers, employees, and unions alike should take note—the legal standard for arbitration just got higher.

Need advice on CCMA disputes? (SA)UEO and its organisers can assist employers in understanding their legal options and navigating arbitration challenges.